FAQs

General Usage

Is SheGlow suitable for daily use?
Yes. SheGlow is designed for everyday lip care and can be used multiple times a day.

Can I use it at night?
Absolutely. Apply a slightly thicker layer at night for extra nourishment and softer lips by morning.

Is SheGlow animal-test free?
Yes. SheGlow products are cruelty-free and never tested on animals.

Does it feel sticky or heavy?
No. The formula feels smooth and lightweight, leaving lips comfortable without a sticky feeling.

Is it suitable for sensitive lips?
SheGlow is made for gentle care. If you have known sensitivities, we recommend a patch test.

How is this different from normal lip balms?
SheGlow combines thoughtful ingredients with a hygienic applicator and a design made for everyday confidence.

Packaging & Convenience

Is the packaging travel-friendly?
Yes. The secure twist-on lid helps prevent leaks and makes it easy to carry in bags or purses.

Can I use it in public or office settings?
Yes. The clean applicator and aesthetic design make it easy to use anywhere.

Does it have a strong scent?
No. It has a light, pleasant fragrance that isnโ€™t overpowering.

Usage & Reapplication

How often should I reapply?
Reapply whenever your lips need extra comfort or hydration throughout the day.

Shipping & Delivery

How long does shipping take?
Delivery times depend on your location:

  • Within the same city: 1โ€“3 business days

  • Within the same province: 2โ€“4 business days

  • Across Pakistan: 3โ€“7 business days

Are there shipping charges?
Shipping costs are calculated at checkout based on your order weight and location. Occasionally, free shipping promotions may apply.

Can I track my order?
Yes. After your order is shipped, you will receive a tracking number via email to monitor your parcel until it arrives.

What if my order is damaged or lost?
If your parcel is damaged or lost, contact us immediately at info.sheglowpk@gmail.com with your order number. We will work to replace the parcel or issue a full refund after verification.